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A leading US-based healthcare group was working with a large provider of smart office technology and IT solutions to obtain its multi-function printers and copiers (MFP) for its hundreds of nationwide locations.
As demand for equipment financing and credit requirements grew, it became increasingly difficult to manage the copier/printer lease portfolio. For example, when the healthcare company required portfolio metrics or reports, it had to go through multiple gate-keepers to collect and assemble data from different partners and disparate systems.